Shipping Policy

Free UPS Ground Shipping on all orders

Free UPS Ground shipping offer available only in the contiguous 48 states. This excludes Hawaii and Alaska. Please see below for additional exclusions.

FreshBattery uses UPS exclusively for all products, and we offer special low rates on UPS Ground shipping in the contiguous 48 states.

Please note that we can only automatically ship complete orders. If one or more of the items you have ordered is out of stock, you will be notified by e-mail, and we will be unable to ship your order until all items are in stock.

For faster delivery, we offer 3 Day Select, 2nd Day Air and Next Day Air shipping on all products for additional fees.

Where We Ship

FreshBattery ships anywhere in the United States, including Alaska and Hawaii. At this time, we have the following shipping restrictions:

• Due to the high cost of Ground shipping to Alaska and Hawaii, we are not able to offer free ground shipping to these locations.
• We do not ship to Puerto Rico or any other U.S. territories, including US military bases abroad.
• We do not ship to Post Office boxes.
• We do not ship to APO/FPO addresses.
• Additional expenses may be incurred for deliveries to extremely remote locations (i.e. islands, mountain tops).

Most in-stock orders will be shipped within 1 business day of your order. Orders placed on Fridays or weekends may take slightly longer. When your order has been shipped, you will receive confirmation and tracking information via e-mail.

Return Shipping

Be sure to save all boxes and packing materials in case you need to return your equipment. The customer is responsible for return shipping fees. For more information on our return policies, see our Return Policy page. Shipping charges are nonrefundable. All shipping policies are subject to change without notice.